9apk Privacy Policy

Introduction and General Overview

9apk is a digital gaming platform for players in Myanmar, and we take the protection of personal information very seriously. This Privacy Policy ("Policy") explains how we handle the personal information collected when you visit our website https://9apk.mom, create an account, and use our services.

By continuing to use our platform after reading this policy in full, you agree to the terms set out in it. If you need clarification on any point, feel free to contact our support team at any time.

Personal Information We Collect

We may collect personal information in the following categories—

2.1 Information You Provide Directly

• Full name
• Email address
• Phone number
• Date of birth (to verify that you are 21+)
• Financial information (KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer details for deposits and withdrawals)
• Personal preferences (game types, language and communication preferences)

2.2 Information Collected Automatically

• IP address and device ID
• Browser type and version
• Date and time of access (Myanmar Standard Time)
• Pages viewed, uploaded data and usage patterns
• Cookies and similar tracking technologies

2.3 Information Received from Third Parties

Where KYC (Know Your Customer) verification is required, we may receive certain information from trusted third-party identity verification services. Any information received in this way will be used only in accordance with the terms of this Policy.

How We Use Your Personal Information

9apk uses the data we collect only for the following purposes—

• To create and verify accounts
• To process deposits and withdrawals
• To improve our service and enhance the player experience
• To carry out security checks and fraud prevention measures
• To operate responsible gambling tools and limits effectively
• To meet legal, regulatory and compliance obligations
• To communicate with players about service-related matters (not promotional advertising)
• To analyse usage patterns for service improvement

We never sell personal data to third parties for marketing purposes without players' consent.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve the player experience. They can be grouped into three main types—

Essential Cookies

These cookies are necessary for the website to function correctly, to maintain login status and to keep sessions secure. They cannot be turned off.

Functional Cookies

These cookies remember your language preference, regional settings and player preferences. They can be turned off in your browser settings, but some features may become limited as a result.

Analytics Cookies

These cookies count and analyse how the website is used so we can improve our service. Data collected from these cookies is kept in aggregate form only.

You can turn off cookies in your browser settings. Please note, however, that doing so may limit certain features of the website.

Data Sharing with Third Parties

9apk prioritises the protection of players' personal data. We share personal data only in the following situations—

• Payment service providers — We share the necessary information with KBZPay, Wave Money, AYA Pay, CB Pay and banks to process deposits and withdrawals
• Identity verification services — Only when required for the KYC process
• Technology service providers — Partners who provide platform hosting, server management and security services
• Legal requests — When required by a formal, lawful request from a legal authority
• Business transfers — Should a transfer of company ownership occur, players will be notified in advance

Third-party service providers working with us are contractually bound to handle the data they process only in accordance with our instructions.

Data Security Measures

We apply technical and administrative safeguards to prevent unauthorised access to, modification of, or destruction of personal data—

• SSL (TLS) encryption — All data transfers are encrypted
• Firewall and intrusion detection systems
• Access is restricted to authorised staff on a need-to-know basis only
• Regular security audits and data backups
• Personal data handling training for staff

While these measures are in place, no technology can guarantee that data transfers over the internet are 100% secure. We commit to protecting your data to the best of our ability. Should a data breach occur, players will be notified in a manner consistent with applicable law.

Players' Privacy Rights

Every player on our platform has the following rights regarding their personal data—

To exercise the rights listed above, contact us at [email protected]. We will review your request promptly and handle it appropriately.

Data Retention Period

We retain players' personal data for whichever is longer: the period needed to fulfil the purposes stated in this policy, or the period required to meet our legal obligations—

• Financial transaction records are retained in accordance with financial laws and regulations.
• After an account is closed, certain data may be retained for the period required to remain compliant with the law.
• Data that is no longer subject to a legal retention obligation is permanently deleted once that period has passed.

If you need clarification about data deletion, you may contact our support team.

Age Restriction and Protection of Minors

9apk services are intended for adults aged 21 and above only. We do not knowingly collect, store, or use personal data of anyone under the age of 21.

If a player is found to be under 21, their account will be suspended and related data will be deleted. Where there is reasonable suspicion, age verification measures may be carried out.

Policy Updates and Notification

We may update this Privacy Policy when necessary. If material changes occur, we will notify players by—

• Posting a notice in a visible location on the website.
• Sending a notification to the email address players registered with.

Continuing to use the service after an update has been made will be taken as acceptance of the revised policy. If you do not agree, you may close your account and request deletion of your data.

The latest version of this policy will always be available on this website.